Sign Up to a Regular Monthly Package
To sign up for one of our Regular Monthly Package Packages please fill out our form below and hit 'Submit'. Will get back to you as soon as we can.
What's in our Regular Monthly Packages?
These are the Virtual Assistant hours available to you. These hours can be utilised in any of our services excluding Design, Websites and Software training.
Monthly Meeting with Chantelle
A one hour monthly meeting with Chantelle. This meeting can be used for whatever you would like – software training, business consulting services with Chantelle, to discuss the tasks completed in the previous month, the tasks you would like completed for the month going forward and any goals you would like us to help you focus on. Or use it to pick Chantelle’s brain on business decisions!
Direct Phone Line
The direct phone line service means you have access to your own exclusive phone number so you can divert your mobile or office phone to us when you're unavailable. Or if you want, we can answer your phone full time.
The time we spend answering your calls is recorded and charged to your package hours.
You have access to our graphic designer for any design services (as listed on our design page). You can utilise our designer for as little or as many hours as you like up to your package hours.
Terms & Conditions
All work carried out for you, including phone calls, meetings, emails, and any contact we have with your clients, suppliers or any work we complete for you is charged under the 'Hours' available in your package. Our Regular Monthly Packages offer you a set number of hours to use per month. Any time over and above your package allowance is charged out at our current hourly rate of $79 + gst per hour. All unused hours in the Regular Monthly Packages can be carried forward and are valid for up to 12 months, so long as you stay on a Regular Monthly Package. If you or we cancel your Regular Monthly Package, your unused hours will immediately expire. Our Regular Monthly Packages can only be used for our Administration, Bookkeeping and PA/EA services unless we have included an add-on providing extra services.
If you fail to pay an invoice by the due date we have the right to cancel your services effective immediately, you will still be required to pay any money owing and any money due in the current month we have worked. If we decide that it is no longer in our best interests to work together we can cancel your services effective immediately or from the date we choose. If you wish to cancel or move between our Regular Monthly Packages we require at least one months notice in writing or email. In the event that you cancel your Regular Monthly package you are still required to pay your full Regular Monthly Package invoice for the month in which you cancel your package (even if you have not used all the hours or have hours that have rolled over). If you move to another Regular Monthly Package, this will be done in the month following when we receive notice from you.
All fees are invoiced at the end of each month and are due 7 days from the date of the invoice. As soon as an invoice is overdue by 30 days the debt will incur 2.5% interest added per month from the due date of the invoice until it is paid. If an invoice remains unpaid for longer than 30 days we reserve the right to hand the debt to a debt collection agency to collect. Any and all debt collection, legal and any other fees made by us trying to get payment from you, the client, will be added to your invoice total.