Gold Monthly Package


Our Gold Package provides:

  • 40 hours per month
  • Direct phone line 
  • Monthly Meeting with Chantelle

Ability to Add-on Design services for an extra $250 + gst (you can purchase this in the shop)

What our services mean

  • Hours : These are the Virtual Assistant hours available to you.
  • Monthly Meeting with Chantelle : This meeting can be used for whatever you would like – software training, business consulting services with Chantelle. To discuss the tasks completed in the previous month, the tasks you would like completed for the month going forward and any goals you would like us to help you focus on. Or use it to pick Chantelle’s brain on business decisions!
  • Direct Phone Line : The direct phone line service means you have access to your own exclusive phone number so you can divert your mobile or office phone to us when you're unavailable. Or if you want, we can answer your phone full time. The time we spend answering your calls is recorded and charged to your package hours.
  • Design services: You have access to our graphic designer for any design services (as listed on our design page). You can utilise our designer for as little or as many hours as you like up to your package hours.

Terms for this package
Our Monthly packages offer you a set number of hours to use per month. All work carried out for you, including phone calls, meetings, emails, and any contact we have with your clients, suppliers or any work we complete for you is charged under the 'hours' available in your package. Any time over and above your package allowance is charged out at our current hourly rate of $79 + gst per hour. All unused hours in the Monthly packages can be carried forward and are valid for up to 12 months, so long as you stay on one of our three Monthly packages. 

If you or we cancel your Monthly package, your unused hours will immediately expire. Our Monthly packages can only be used for our Administration, Bookkeeping, Payroll and PA/EA services unless we have included an add-on providing extra services.

If you fail to pay an invoice by the due date we have the right to cancel your services effective immediately, you will still be required to pay any money owing and any money due in the current month we have worked. If you wish to cancel your Monthly package we require at least one months notice in writing or email. 

In the event that you cancel your Monthly package you are still required to pay your full Monthly package invoice for the month in which you cancel your package (even if you have not used all of the hours or have hours from previous months). 

If purchased in our shop this will pay for the current month we are in. If you use any excess hours in the first month purchased this will be invoiced at the end of the month. After this all fees are invoiced at the end of each month and are due 7 days from the date of the invoice. 

As soon as an invoice is overdue by 30 days the debt will incur 2.5% interest added per month from the due date of the invoice until it is paid. If an invoice remains unpaid for longer than 60 days we reserve the right to hand the debt to a debt collection agency to collect. Any and all debt collection, legal and any other fees made by us trying to get payment from you, the client, will be added to your invoice total.

SKU: 10002 TAGS: Administration, Bookkeeping, Payroll, PA/EA Services, Phone Answering, Regular

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